The website ("Our Website") uses cookies to help us to improve your experience when using Our Website. This Cookie Policy provides you with information about what cookies we use and for what purpose.

What are Cookies

Also known as browser cookies or tracking cookies, cookies are small, often encrypted text files, located in browser directories. They are used by web developers to help users navigate their websites efficiently and perform certain functions. Due to their core role of enhancing/enabling usability or site processes, disabling cookies may prevent users from using certain websites.

Cookies are created when a user's browser loads a particular website. The website sends information to the browser which then creates a text file which is stored on the users’ device in the browser’s directory. Every time the user goes back to the same website, the browser retrieves and sends this file to the website's server. Computer Cookies are created not just by the website the user is browsing but also by other websites that run ads, widgets, or other elements on the page being loaded. These cookies regulate how the ads appear or how the widgets and other elements function on the page.

You can find more information about cookies at

What Cookies do we use?

Cookies are categorised into 4 types:

  • Strictly necessary cookies. These are cookies that are required for the operation of Our Website. They include, for example, cookies that enable you to log into secure areas of Our Website. Without these cookies, services you have asked for, like shopping baskets or e-billing, cannot be provided.
  • Performance cookies. These cookies collect information about how visitors use Our Website, for example which web page you visit and if you get error messages from web pages. These cookies help us to improve the way Our Website works. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. They are only used to improve how a website works. Please note that third parties (including, for example, providers of external services like web traffic analysis services) may have placed performance cookies on Our Website.
  • Functionality cookies. These cookies allow Our Website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. For instance, a website may be able to provide you with local weather reports or traffic news by storing in a cookie the region in which you are currently located. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.
  • Tracking cookies. These are cookies that collect information about your browsing habits in order to make advertising relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaigns. They are usually placed by advertising networks with the website operator’s permission. They remember that you have visited a website and this information is shared with other organisations such as advertisers.

We use the following cookies on Our Website:

Cookie NameDescription/PurposeCategoryDuration/Persistence
ARRAffinityUsed to direct you to the correct website server. This cookie is deleted when you close your browser.Strictly Necessary


ASP.NET_SessionIdRequired to identify requests from the same browser during a limited session time window when browsing the website. This cookie is deleted when you close your browser.Strictly NecessarySession
__cfuidSpeeds up page loading times and overrides any security restrictions that may be applied to a browser based on the IP address from which it comes.Strictly NecessaryPersistent (1 year from creation)
.EPiForm_BID, .EPiForm_VisitorIdentifierIdentifies the form submission made to the site when a visitor submits data to via an Episerver form. FunctionalityPersistent (90 days from creation)
EPiForm_{xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxx}:{xxxxx}Stores partial form submissions so that a user can continue with a form submission upon return. (The xs are replaced by a unique identifier.)FunctionalityPersistent (90 days from creation)
EPi:NumberOfVisitsStores the number of times you access pages on the site to allow personalization of content based on the frequency the site content is viewed.FunctionalityPersistent (1 year from creation)
.EPiServerLoginEPiDPCKEY.ASPXRolesAllow login / access and permissions when using the CMS interface.Strictly NecessarySession
__epiXSRFProtects the user against cross-site request forgery (XSRF).Strictly NecessarySession
mai_trk_{connectorId}_{instanceID}Identifies current visitor for form auto-fill purposes. Connector-related personalization is through visitor groups.FunctionalityPersistent (1 year from creation)
CookiePolicyUsed by our website to record when a user has viewed the Cookie Notice to prevent it re-appearing on return visits.FunctionalityPersistent
Google Analytics
(_gat, _ga, _gid)
Google Analytics, a web analytics service provided by Google, Inc. Google Analytics sets an anonymous analytics cookie that we use to evaluate your use of the website, help us improve how our website works and understand what content interests our users. These cookies don't collect any information that could identify you – all the information collected is anonymous.PerformanceBoth Session and Persistent Cookies
(pardot, lpv###, visitor_id####)
Marketing trackerTrackingPersistent


Consent for Cookies

By law, we are obliged to inform you about the cookies on Our Website and obtain your consent before placing any cookie files that store information on your device (with the exception of strictly necessary cookies). We obtain your consent to place cookies on your device by you clicking the Accept and Close button on the notification banner, which is located at the top of each web page.